Inicie sesión o cree una cuenta para acceder al portal de atención por medio de Tickets
Not registered? Create an account
Forgot your password? Reset password
Already have an account? Login
| cano_fs_tickets.agent_id | cano_fs_tickets.status | cano_fs_tickets.priority | cano_fs_tickets.id | cano_fs_tickets.product_id | cano_fs_tickets.client_priority | cano_fs_tickets.title | cano_fs_tickets.response_count | cano_fs_tickets.total_close_time | cano_fs_tickets.closed_by | cano_fs_tickets.resolved_at | cano_fs_tickets.created_at | cano_fs_tickets.first_response_time |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 3 | closed | alta | 7 | 1 | alta | encuesta | 1 | 1235059 | 2 | 2024-11-08 15:25:28 | 2024-10-25 08:21:09 | 1235056 |
| 3 | closed | baja | 8 | 1 | baja | Subí una factura por error al portal | 1 | 1234354 | 2 | 2024-11-08 15:24:42 | 2024-10-25 08:32:08 | 1234350 |
| 3 | closed | alta | 9 | 1 | alta | Alta de proyecto DOMOS PEPSICO GP a mi portal de viáticos | 1 | 266749 | 2 | 2024-11-08 15:25:59 | 2024-11-05 13:20:10 | 266747 |
| 3 | closed | media | 10 | 1 | media | Activar plataforma de gastos | 4 | 282606 | 2 | 2024-11-11 12:51:25 | 2024-11-08 06:21:19 | 32838 |
| 3 | closed | alta | 11 | 1 | alta | Alta de mi nombre "EDUARDO TREJO MARTINEZ" en la cinta de opciones de alta de personal | 1 | 26916 | 2 | 2024-11-08 15:27:00 | 2024-11-08 07:58:24 | 26910 |
| 2 | closed | alta | 12 | 2 | alta | XML no reconocido en comprobacion de gastos | 1 | 25626 | 2 | 2024-11-08 15:23:53 | 2024-11-08 08:16:47 | 1148 |
| 3 | closed | medium | 13 | 2 | medium | Solicitud de Laptop | 5 | 2421182 | 3 | 2024-12-11 16:37:53 | 2024-11-13 16:04:51 | 224 |
| 3 | closed | medium | 14 | 2 | medium | Cargar respaldo de correos a la cuenta de CANO Roofing | 5 | 1618065 | 15 | 2024-12-02 09:55:17 | 2024-11-13 16:27:32 | 1017 |
| 3 | closed | medium | 15 | 2 | normal | Actualizar automáticamente lista de descripción de puestos en formulario de Solicitud de Altas | 3 | 107961 | 2 | 2024-11-15 16:04:54 | 2024-11-14 10:05:33 | 21055 |
| 3 | closed | critical | 16 | 2 | critical | CUENTA GOOGLE CONTRATOS | 1 | 13504 | 3 | 2024-11-14 14:13:03 | 2024-11-14 10:27:59 | 13487 |
| 3 | closed | medium | 17 | 2 | medium | Activar plataforma de Heriberto | 1 | 1455862 | 3 | 2024-12-02 09:20:11 | 2024-11-15 12:55:49 | 1453829 |
| 3 | closed | normal | 18 | 2 | normal | Folios a revisión | 3 | 3172 | 18 | 2024-11-15 17:00:05 | 2024-11-15 16:07:13 | 1026 |
| 2 | closed | medium | 19 | 2 | medium | Suma total del espacio almacenado en servidor local con CONTPAQi | 2 | 576964 | 2 | 2024-11-22 09:18:58 | 2024-11-15 17:02:54 | 342492 |
| 2 | closed | critical | 20 | 2 | critical | FALTA DE PAGO DE TIEMPO EXTRA PARA LA CUADRILLA DE PROLOGIS MONTERREY | 4 | 232444 | 2 | 2024-11-22 09:24:27 | 2024-11-19 16:50:23 | 549 |
| 3 | closed | normal | 21 | 2 | normal | Autocad | 2 | 1035516 | 3 | 2024-12-02 10:03:11 | 2024-11-20 10:24:35 | 611237 |
| 3 | closed | normal | 22 | 2 | critical | RESPALDO DE CORREO DE LAPTOP ANTERIOR Y ELIMINAR DE MI RESGUARDO LA LAPTOP ST:9ZR80V3 | 4 | 1967681 | 19 | 2024-12-13 09:56:50 | 2024-11-20 15:22:09 | 593357 |
| 35 | closed | normal | 23 | 2 | critical | CREACION DE CORREO Y PLATAFORMAS PARA SOLICITUDES | 3 | 4755946 | 35 | 2025-01-15 09:56:00 | 2024-11-21 08:50:14 | 92027 |
| 2 | closed | normal | 24 | 2 | normal | Mover PC's de lugar de trabajo el prox. Lunes | 1 | 67784 | 2 | 2024-11-22 09:25:15 | 2024-11-21 14:35:31 | 5391 |
| 2 | closed | normal | 25 | 2 | normal | Eliminar gasto duplicado | 1 | 11818 | 2 | 2024-11-22 09:25:27 | 2024-11-22 06:08:29 | 9277 |
| 35 | closed | normal | 26 | 2 | normal | Activar notificaciones de residentes | 4 | 4648893 | 35 | 2025-01-15 12:02:11 | 2024-11-22 16:40:38 | 287 |
| 2 | new | normal | 27 | 2 | normal | Configuración sistema de rastreo digital | 0 | 2024-11-22 16:47:34 | ||||
| 2 | closed | medium | 28 | 2 | medium | Necesito una plataforma en Google Sites donde encuentre todas mis aplicaciones | 1 | 15939 | 2 | 2024-11-25 12:41:27 | 2024-11-25 08:15:48 | 15932 |
| 3 | closed | medium | 29 | 2 | medium | Equipo de computo | 2 | 598940 | 3 | 2024-12-02 10:02:31 | 2024-11-25 11:40:11 | 598935 |
| 2 | closed | medium | 30 | 2 | medium | Problemas con Outlook y cuenta office | 1 | 1197 | 2 | 2024-11-26 08:37:43 | 2024-11-26 08:17:46 | 1193 |
| 2 | closed | normal | 31 | 2 | normal | Folios a revisión | 2 | 8098 | 2 | 2024-11-26 11:28:43 | 2024-11-26 09:13:45 | 640 |
| 2 | closed | medium | 32 | 2 | medium | Actualización nombre de trabajador | 1 | 87138 | 2 | 2024-11-27 09:35:11 | 2024-11-26 09:22:53 | 8285 |
| 2 | closed | normal | 33 | 2 | normal | Fallo en app de diario de obra | 1 | 76183 | 2 | 2024-11-27 09:35:23 | 2024-11-26 12:25:40 | 2013 |
| 3 | closed | critical | 34 | 2 | critical | EXCEL DE VIAJES | 2 | 412875 | 3 | 2024-12-02 09:56:19 | 2024-11-27 15:15:04 | 4667 |
| 2 | closed | medium | 35 | 2 | medium | SOLICITUD DE ALTA | 3 | 7028 | 2 | 2024-11-28 11:40:03 | 2024-11-28 09:42:55 | 2099 |
| 2 | closed | medium | 36 | 2 | medium | AGREGAR NOMBRE A PLATAFORMA DE ALTAS DE PERSONAL | 1 | 16297 | 2 | 2024-11-29 13:15:23 | 2024-11-29 08:43:46 | 3028 |
| 3 | closed | critical | 37 | 2 | critical | CARGAR APLICACIONES DE COMPROBACION PARA EDUARDO CESAREO DIAZ | 2 | 1480499 | 3 | 2024-12-19 16:58:38 | 2024-12-02 13:43:39 | 91696 |
| 2 | closed | normal | 38 | 2 | critical | CORREO DE LUIS ALVARADO | 0 | 167977 | 2 | 2024-12-04 12:25:09 | 2024-12-02 13:45:32 | |
| 2 | closed | normal | 39 | 2 | normal | Fallo en app de diario de obra | 1 | 1538 | 2 | 2024-12-02 16:24:02 | 2024-12-02 15:58:24 | 1514 |
| 3 | closed | normal | 40 | 2 | normal | puesto en contratos | 2 | 63038 | 3 | 2024-12-03 09:33:33 | 2024-12-02 16:02:55 | 675 |
| 3 | closed | normal | 41 | 2 | critical | Correo Javier Perez | 3 | 3646718 | 3 | 2025-01-14 15:14:03 | 2024-12-03 10:15:25 | 714873 |
| 3 | closed | medium | 42 | 2 | medium | Permitir colocar más de 15 horas en formato de extras | 1 | 16111 | 3 | 2024-12-03 15:11:27 | 2024-12-03 10:42:56 | 13411 |
| 2 | closed | critical | 43 | 2 | critical | Correo Electronico institucional y personalización de Equipo de Computo | 1 | 11104 | 2 | 2024-12-04 11:34:06 | 2024-12-04 08:29:02 | 11098 |
| 2 | closed | medium | 44 | 2 | medium | correo | 1 | 515756 | 1 | 2024-12-10 09:50:00 | 2024-12-04 10:34:04 | 3764 |
| 2 | closed | normal | 45 | 2 | normal | FACTURA ERRONEA | 1 | 368 | 2 | 2024-12-04 11:30:34 | 2024-12-04 11:24:26 | 361 |
| 3 | closed | normal | 46 | 2 | normal | Subí una factura y no aparece en la plataforma | 1 | 937263 | 3 | 2024-12-16 10:59:13 | 2024-12-05 14:38:10 | 937262 |
| 3 | closed | normal | 47 | 2 | normal | Autorización de comprobaciones | 1 | 603076 | 3 | 2024-12-12 15:17:47 | 2024-12-05 15:46:31 | 603074 |
| 3 | closed | medium | 48 | 2 | medium | Equipo de computo | 1 | 524700 | 3 | 2024-12-12 14:50:54 | 2024-12-06 13:05:54 | 444819 |
| 3 | closed | medium | 49 | 2 | medium | Actualizar contraseñas de usuarios no sincronizados en Workspace | 2 | 268238 | 3 | 2024-12-12 14:50:43 | 2024-12-09 12:20:05 | 188469 |
| 3 | closed | medium | 50 | 2 | medium | Link página Cano Roofing | 1 | 187559 | 3 | 2024-12-11 16:42:16 | 2024-12-09 12:36:17 | 187556 |
| 3 | closed | medium | 51 | 2 | medium | Alta de personal | 3 | 140239 | 12 | 2024-12-11 05:39:52 | 2024-12-09 14:42:33 | 2544 |
| 3 | closed | critical | 52 | 2 | critical | acceso a documentación | 1 | 3865 | 1 | 2024-12-09 15:47:21 | 2024-12-09 14:42:56 | 3865 |
| 3 | closed | medium | 53 | 2 | medium | Solicitud contraseña | 1 | 124171 | 3 | 2024-12-11 16:48:45 | 2024-12-10 06:19:14 | 124168 |
| 3 | closed | medium | 54 | 2 | medium | GOOGLE CONTRATOS | 2 | 518066 | 3 | 2024-12-16 10:06:35 | 2024-12-10 10:12:09 | 110342 |
| 3 | closed | critical | 55 | 2 | critical | FALTA DE PAGO DE TIEMPO EXTRA PARA LA CUADRILLA DE PROLOGIS MTY | 4 | 511125 | 3 | 2024-12-16 08:32:57 | 2024-12-10 10:34:12 | 13278 |
| 3 | closed | normal | 56 | 2 | normal | Folios a revisión | 1 | 166498 | 3 | 2024-12-12 14:43:09 | 2024-12-10 16:28:11 | 166495 |
| 3 | closed | critical | 57 | 2 | critical | Necesito una computadora con acceso al servidor de presupuestos y con autocad | 2 | 343496 | 3 | 2024-12-16 08:28:12 | 2024-12-12 09:03:16 | 20515 |
| 3 | closed | critical | 58 | 2 | critical | Ampliación de formulario de horas extra | 1 | 305433 | 3 | 2024-12-16 08:27:18 | 2024-12-12 19:36:45 | 305426 |
| 3 | closed | medium | 59 | 2 | medium | Solicitud de Laptop | 5 | 4712390 | 35 | 2025-02-05 08:41:02 | 2024-12-12 19:41:12 | 313119 |
| 3 | closed | medium | 60 | 2 | medium | Autorización de permiso para subir facturas a portal | 1 | 95754 | 12 | 2024-12-15 10:40:59 | 2024-12-14 08:05:05 | |
| 3 | closed | medium | 61 | 2 | medium | Página solicitud compras | 1 | 10401 | 3 | 2024-12-16 11:33:49 | 2024-12-16 08:40:28 | 10395 |
| 3 | closed | critical | 62 | 2 | critical | Respaldo Correo anterior a Google. | 1 | 10631 | 3 | 2024-12-16 11:38:31 | 2024-12-16 08:41:20 | 10628 |
| 2 | closed | normal | 63 | 2 | normal | Adrian, hay que relizar un tutorial de lo que aprendiste con un externo | 2 | 4578499 | 35 | 2025-02-07 08:38:35 | 2024-12-16 08:50:16 | 93431 |
| 3 | closed | normal | 64 | 2 | normal | Comprobación de Edgar Rodriguez en sistema de Cano Roofing | 3 | 1556412 | 3 | 2025-01-03 16:10:09 | 2024-12-16 15:49:57 | 69527 |
| 3 | closed | critical | 65 | 2 | critical | SOLICITUD ACCESOS A PLATAFORMA DE COMPROBACIONES | 1 | 101389 | 3 | 2024-12-19 16:58:55 | 2024-12-18 12:49:06 | 101388 |
| 3 | closed | normal | 66 | 2 | critical | AUTOCAD | 1 | 91047 | 3 | 2025-01-03 16:09:57 | 2025-01-02 14:52:30 | 91043 |
| 3 | closed | normal | 67 | 2 | normal | Solicitud de Telefonos fijos y su instalación | 4 | 2407714 | 35 | 2025-02-05 08:35:07 | 2025-01-08 11:46:33 | 90446 |
| 3 | closed | normal | 68 | 2 | normal | Agregar destinatario a formulario "Reporte de Inspección de Construcción" | 1 | 4642 | 3 | 2025-01-09 12:53:40 | 2025-01-09 11:36:18 | 4640 |
| 3 | closed | medium | 69 | 2 | medium | creación de correos personal de ehs | 2 | 519361 | 3 | 2025-01-15 14:44:07 | 2025-01-09 14:28:06 | 434810 |
| 3 | closed | normal | 70 | 2 | normal | Solicitud de monitor | 1 | 358382 | 3 | 2025-01-14 15:14:30 | 2025-01-10 11:41:28 | 358380 |
| 3 | closed | normal | 71 | 2 | normal | Solicitud de teclado y mouse | 1 | 356304 | 3 | 2025-01-14 15:12:41 | 2025-01-10 12:14:17 | 356300 |
| 35 | closed | medium | 72 | 2 | medium | Modificación de formulario de Solicitud de presupuesto. | 1 | 2258591 | 35 | 2025-02-05 15:48:38 | 2025-01-10 12:25:27 | 2258591 |
| 3 | closed | normal | 73 | 2 | normal | no aparece mi correo jceniceros@canoroofin.com | 2 | 204659 | 3 | 2025-01-15 14:58:31 | 2025-01-13 06:07:32 | 37327 |
| 2 | new | normal | 74 | 2 | normal | App reporte de atención a filtraciones | 0 | 2025-01-14 09:58:33 | ||||
| 3 | closed | critical | 75 | 2 | critical | Alta de correo gmail | 1 | 15875 | 3 | 2025-01-16 11:55:32 | 2025-01-16 07:30:57 | 15873 |
| 3 | closed | critical | 76 | 2 | critical | Configuración de equipo de computo y correo | 1 | 955635 | 3 | 2025-01-27 12:22:32 | 2025-01-16 10:55:17 | 340458 |
| 3 | closed | critical | 77 | 2 | critical | Configuración de equipo de computo y correo | 2 | 498051 | 3 | 2025-01-22 08:46:33 | 2025-01-16 14:25:42 | 91032 |
| 3 | closed | normal | 78 | 2 | normal | Agregar a personal en la lista de calzado | 1 | 15662 | 3 | 2025-01-17 15:34:19 | 2025-01-17 11:13:17 | 15660 |
| 3 | closed | normal | 79 | 2 | normal | Cambio de equipo de computo | 3 | 1531250 | 35 | 2025-02-05 08:37:36 | 2025-01-18 15:16:46 | 152035 |
| 3 | closed | critical | 80 | 2 | critical | HABILITAR PAGINAS DE REPORTE DIARIO Y EVIDENCIA FOTOGRAFICA | 1 | 845 | 3 | 2025-01-20 11:16:07 | 2025-01-20 11:02:02 | 829 |
| 3 | closed | critical | 81 | 2 | critical | FORMATO DE HORAS DOBLES | 1 | 137686 | 3 | 2025-01-22 09:09:50 | 2025-01-20 18:55:04 | 137683 |
| 3 | closed | normal | 82 | 2 | normal | Hoja de calculo COMPROBACION DE GASTOS | 1 | 89126 | 3 | 2025-01-22 08:35:09 | 2025-01-21 07:49:43 | 89124 |
| 3 | closed | normal | 83 | 2 | normal | Microsoft Office | 1 | 81095 | 3 | 2025-01-22 08:45:52 | 2025-01-21 10:14:17 | 81094 |
| 3 | closed | medium | 84 | 2 | medium | requerimiento de tarjeta de gastos y gasolina, laptop, linea celular, asi como cuenta para aplicaciones de cano | 2 | 1205628 | 35 | 2025-02-05 08:34:39 | 2025-01-22 09:40:51 | 715051 |
| 35 | closed | normal | 85 | 2 | normal | Solicitud de acceso a carperta compartida de Ingenieria | 1 | 175071 | 35 | 2025-01-24 15:44:41 | 2025-01-22 15:06:50 | 175070 |
| 35 | closed | critical | 86 | 2 | critical | accceso a aprobacion de gastos de Eduardo Mosqueda y Edgar Rodriguez | 1 | 8129 | 35 | 2025-01-24 14:54:50 | 2025-01-24 12:39:21 | 8044 |
| 35 | closed | normal | 87 | 2 | normal | Respaldo correo evaluación técnicos. | 1 | 106 | 35 | 2025-01-24 15:46:46 | 2025-01-24 15:45:00 | 105 |
| 35 | closed | medium | 88 | 2 | medium | Agregar nombre de trabajador a lista de extras | 1 | 5265 | 35 | 2025-01-27 08:11:36 | 2025-01-27 06:43:51 | 5263 |
| 35 | closed | normal | 89 | 2 | normal | Instalación de Impresora | 1 | 2816 | 35 | 2025-01-27 11:46:16 | 2025-01-27 10:59:20 | 2814 |
| 3 | closed | critical | 90 | 2 | critical | Configuración de equipo de computo y generación de correo | 2 | 13775 | 3 | 2025-01-27 16:14:48 | 2025-01-27 12:25:13 | 451 |
| 35 | closed | medium | 91 | 2 | medium | Revisión de laptop | 3 | 965730 | 35 | 2025-02-07 16:45:31 | 2025-01-27 12:30:01 | 157973 |
| 35 | closed | medium | 92 | 2 | medium | Problema con formula de google sheets | 1 | 135 | 35 | 2025-01-27 15:05:09 | 2025-01-27 15:02:54 | 111 |
| 35 | closed | normal | 93 | 2 | normal | Listado maestro de accesos de empleados y sus Sites | 1 | 251 | 35 | 2025-01-27 17:01:40 | 2025-01-27 16:57:29 | 250 |
| 3 | closed | normal | 94 | 2 | normal | Acceso a ALMACEN | 1 | 201848 | 3 | 2025-01-30 16:43:35 | 2025-01-28 08:39:27 | 200909 |
| 35 | closed | medium | 95 | 2 | medium | Acceso a carpetas de Ingenierías y Presupuestos | 1 | 88830 | 35 | 2025-01-29 10:18:59 | 2025-01-28 09:38:29 | 88828 |
| 35 | closed | critical | 96 | 2 | critical | Corrección GANTT | 1 | 189507 | 35 | 2025-01-30 14:21:26 | 2025-01-28 09:42:59 | 189507 |
| 35 | closed | medium | 97 | 2 | medium | Apoyo para automatización de un proceso | 2 | 1291269 | 35 | 2025-02-12 11:29:44 | 2025-01-28 12:48:35 | 676963 |
| 35 | closed | critical | 98 | 2 | critical | Poner Escaner | 1 | 170716 | 35 | 2025-01-30 14:22:15 | 2025-01-28 14:56:59 | 170716 |
| 35 | closed | critical | 99 | 2 | critical | Nuevo Gantt 2025 | 2 | 690698 | 35 | 2025-02-05 16:09:35 | 2025-01-28 16:17:57 | 172974 |
| 3 | closed | critical | 100 | 2 | critical | Configuración de equipo de computo y correo | 1 | 7695 | 3 | 2025-01-29 10:28:09 | 2025-01-29 08:19:54 | 7693 |
| 3 | closed | critical | 101 | 2 | critical | Solicitud de generación de correo electrónico de la empresa | 1 | 91096 | 3 | 2025-01-30 16:20:14 | 2025-01-29 15:01:58 | 91084 |
| 3 | closed | critical | 102 | 2 | critical | Solicitud de generación de correo electrónico de la empresa | 1 | 90412 | 3 | 2025-01-30 16:29:03 | 2025-01-29 15:22:11 | 90409 |
| 3 | closed | critical | 103 | 2 | critical | Falla en plataforma de comprobación de gastos | 1 | 84533 | 3 | 2025-01-30 16:16:58 | 2025-01-29 16:48:05 | 84531 |
| 3 | closed | critical | 104 | 2 | critical | Asignación de equipo de computo | 2 | 575034 | 35 | 2025-02-05 08:52:51 | 2025-01-29 17:08:57 | 82533 |
| 3 | closed | normal | 105 | 2 | normal | Configurar el equipo celular | 2 | 503000 | 35 | 2025-02-05 08:40:26 | 2025-01-30 12:57:06 | 11290 |
| 35 | closed | medium | 106 | 2 | medium | Extracción de datos por medio de fórmula IMPORTXML de Google Sheets | 3 | 60716 | 35 | 2025-01-31 09:16:51 | 2025-01-30 16:24:55 | 56885 |
| 35 | closed | medium | 107 | 2 | medium | Conectar impresora | 1 | 58733 | 35 | 2025-01-31 08:43:50 | 2025-01-30 16:24:57 | 58733 |
| 3 | closed | critical | 108 | 2 | critical | Falla formato de bitácora de vehículo | 1 | 596635 | 35 | 2025-02-07 08:39:25 | 2025-01-31 10:55:30 | 596633 |
| 3 | closed | critical | 109 | 2 | critical | No me llego correo de confirmación de nomina | 1 | 32571 | 35 | 2025-02-04 07:52:01 | 2025-02-03 22:49:10 | 32571 |
| 35 | closed | normal | 110 | 2 | normal | conexion impresora | 1 | 3862 | 35 | 2025-02-04 08:45:06 | 2025-02-04 07:40:44 | 3862 |
| 35 | closed | normal | 111 | 2 | normal | Acceso a proyectos CR | 1 | 116275 | 35 | 2025-02-05 16:08:01 | 2025-02-04 07:50:06 | 116275 |
| 35 | closed | critical | 112 | 2 | critical | Falta mi nombre en listado | 1 | 45212 | 35 | 2025-02-05 08:30:28 | 2025-02-04 19:56:56 | 45212 |
| 3 | closed | normal | 113 | 2 | normal | Permisos SITE | 1 | 50237 | 35 | 2025-02-05 09:56:45 | 2025-02-04 19:59:28 | 50235 |
| 35 | closed | medium | 114 | 2 | medium | Agregar puesto a plataforma | 1 | 5299 | 35 | 2025-02-05 07:34:28 | 2025-02-05 06:06:09 | 5299 |
| 35 | closed | normal | 115 | 2 | normal | Instalación de impresora EPSON | 1 | 275 | 35 | 2025-02-05 07:54:52 | 2025-02-05 07:50:17 | 275 |
| 35 | closed | normal | 116 | 2 | normal | PASAR RESPADO A NUEVO CELULAR SAMSUNG GALAXI S24 | 1 | 57 | 35 | 2025-02-05 09:33:01 | 2025-02-05 09:32:04 | 57 |
| 35 | closed | medium | 117 | 2 | medium | solicitud de contraseña para alta de empleados | 1 | 8111 | 35 | 2025-02-05 13:52:43 | 2025-02-05 11:37:32 | 8111 |
| 3 | closed | medium | 118 | 2 | medium | ACTUALIZAR LISTA DE PERSONAL EN PAGINA DE VIATICOS | 1 | 125057 | 35 | 2025-02-07 08:29:40 | 2025-02-05 21:45:23 | 125055 |
| 35 | closed | normal | 119 | 2 | normal | Actualización de antivirus | 1 | 20798 | 35 | 2025-02-06 16:46:50 | 2025-02-06 11:00:12 | 20798 |
| 3 | closed | critical | 120 | 2 | critical | Facturacion | 1 | 75590 | 35 | 2025-02-07 08:31:51 | 2025-02-06 11:32:01 | 75589 |
| 3 | closed | critical | 121 | 2 | critical | Configuración de equipo de computo y correo | 1 | 3437 | 35 | 2025-02-07 14:17:21 | 2025-02-07 13:20:04 | 3435 |
| 35 | closed | critical | 122 | 2 | critical | La cuenta de Google de Pilar Aguila tiene error | 1 | 4872 | 35 | 2025-02-10 08:34:56 | 2025-02-10 07:13:44 | 4872 |
| 35 | closed | normal | 123 | 2 | normal | Cambio de Complejidad de Proyectos en Gantt | 1 | 2408 | 35 | 2025-02-10 13:35:50 | 2025-02-10 12:55:42 | 2408 |
| 35 | closed | medium | 124 | 2 | medium | Modificacion de solicitud de modificacion de datos personales | 1 | 595929 | 35 | 2025-02-18 13:48:02 | 2025-02-11 16:15:53 | 595929 |
| 3 | closed | normal | 125 | 2 | normal | ESCANEO | 1 | 1945 | 35 | 2025-02-11 16:51:37 | 2025-02-11 16:19:12 | 1943 |
| 35 | closed | normal | 126 | 2 | normal | Localizar correos anteriores | 1 | 178 | 35 | 2025-02-12 11:47:50 | 2025-02-12 11:44:52 | 178 |
| 3 | closed | normal | 127 | 2 | normal | FALLA DE CONFIRMACION DE REQUISION | 1 | 359 | 3 | 2025-02-12 12:16:31 | 2025-02-12 12:10:32 | 355 |
| 3 | closed | normal | 128 | 2 | normal | Laptop para Jesús Manrique | 1 | 63138 | 3 | 2025-02-13 08:04:22 | 2025-02-12 14:32:04 | 63137 |
| 35 | closed | normal | 129 | 2 | normal | Modificacion de solicitud de modificacion de datos personales | 1 | 7291 | 35 | 2025-02-13 14:53:08 | 2025-02-13 12:51:37 | 7291 |
| 3 | closed | critical | 130 | 2 | critical | no tengo acceso a plataforma de compra o renta | 1 | 8445 | 3 | 2025-02-13 15:17:52 | 2025-02-13 12:57:07 | 8443 |
| 35 | closed | critical | 131 | 2 | critical | no abre Outlook | 1 | 457 | 35 | 2025-02-13 15:06:51 | 2025-02-13 14:59:14 | 457 |
| 3 | closed | normal | 132 | 2 | normal | modificaciones/actualizacion al formato de requisición de compra | 2 | 1728384 | 3 | 2025-03-05 16:02:19 | 2025-02-13 15:55:55 | 750 |
| 3 | closed | medium | 133 | 2 | medium | crear un site con mis accesos directo como el de Javier | 1 | 86724 | 3 | 2025-02-14 16:13:25 | 2025-02-13 16:08:01 | 86722 |
| 3 | closed | critical | 134 | 2 | critical | Problema con plataforma para Autorización de compra LV.1 | 1 | 1529863 | 3 | 2025-03-03 09:08:03 | 2025-02-13 16:10:20 | 327890 |
| 3 | closed | medium | 135 | 2 | medium | Actualización de sistema | 1 | 2585 | 3 | 2025-02-14 11:29:42 | 2025-02-14 10:46:37 | 2582 |
| 3 | closed | medium | 136 | 2 | medium | Problema con App de Horas Extras | 1 | 9424 | 3 | 2025-02-17 11:09:45 | 2025-02-17 08:32:41 | 9422 |
| 35 | closed | normal | 137 | 2 | normal | Instalación de Autocad (licencia) | 1 | 81808 | 35 | 2025-02-18 14:11:00 | 2025-02-17 15:27:32 | 81808 |
| 3 | closed | medium | 138 | 2 | medium | Espacio almacenamiento en DRIVE | 1 | 21485 | 3 | 2025-02-18 14:02:54 | 2025-02-18 08:04:49 | 21483 |
| 3 | closed | normal | 139 | 2 | normal | Hoja adicional de nomina y horas extras | 1 | 10468 | 3 | 2025-02-18 11:10:54 | 2025-02-18 08:16:26 | 10466 |
| 3 | closed | normal | 140 | 2 | normal | Hoja adicional para nomina de laminación y hoja adicional de viatico | 2 | 180391 | 3 | 2025-02-20 12:09:17 | 2025-02-18 10:02:46 | 22553 |
| 35 | closed | critical | 141 | 2 | critical | Revisión VPN | 1 | 13082 | 35 | 2025-02-18 16:21:23 | 2025-02-18 12:43:21 | 13082 |
| 3 | closed | medium | 142 | 2 | medium | INSTALACION DE IMPRESORA | 1 | 3916 | 3 | 2025-02-18 16:16:27 | 2025-02-18 15:11:11 | 3914 |
| 35 | closed | normal | 143 | 2 | normal | Instalación de TeamViewer | 1 | 4646 | 35 | 2025-02-18 16:38:26 | 2025-02-18 15:21:00 | 4646 |
| 35 | closed | normal | 144 | 2 | normal | Modificacion de solicitud de modificacion de datos personales | 1 | 2664 | 35 | 2025-02-18 16:37:37 | 2025-02-18 15:53:13 | 2664 |
| 3 | closed | medium | 145 | 2 | medium | ACCESO A LAS COMPROBACIONES DE LOS RESIDENTES | 1 | 188 | 3 | 2025-02-18 16:16:52 | 2025-02-18 16:13:44 | 187 |
| 35 | closed | normal | 146 | 2 | normal | conexión de impresora | 1 | 68 | 35 | 2025-02-19 08:34:35 | 2025-02-19 08:33:27 | 68 |
| 35 | closed | normal | 147 | 2 | normal | ACCESOS A CARPETAS DE RED | 1 | 136 | 35 | 2025-02-19 14:26:10 | 2025-02-19 14:23:54 | 136 |
| 3 | closed | normal | 148 | 2 | normal | Solicitud de tecaldo | 1 | 1697 | 3 | 2025-02-19 16:36:09 | 2025-02-19 16:07:52 | 1695 |
| 35 | closed | normal | 149 | 2 | normal | Mi Laptop no prende | 1 | 620 | 35 | 2025-02-19 17:05:04 | 2025-02-19 16:54:44 | 620 |
| 35 | closed | normal | 150 | 2 | normal | Ayuda con las impresoras | 1 | 1854 | 35 | 2025-02-20 10:20:55 | 2025-02-20 09:50:01 | 1854 |
| 35 | closed | medium | 151 | 2 | medium | Problema con formula de dashboard | 1 | 270 | 35 | 2025-02-20 10:21:40 | 2025-02-20 10:17:10 | 270 |
| 35 | closed | critical | 152 | 2 | critical | Solicitud de recepción de correos de consolidados de nominas | 1 | 2690 | 35 | 2025-02-20 11:17:46 | 2025-02-20 10:32:56 | 2690 |
| 35 | closed | normal | 153 | 2 | normal | INSTALACION DE TECLADO | 1 | 731 | 35 | 2025-02-20 11:37:54 | 2025-02-20 11:25:43 | 731 |
| 3 | closed | normal | 154 | 2 | normal | Agragar impresora | 1 | 655 | 3 | 2025-02-20 12:31:49 | 2025-02-20 12:20:54 | 652 |
| 35 | closed | medium | 155 | 2 | medium | Solicitud de recepción de correos de consolidados de gastos de obra y viaticos | 1 | 2370 | 35 | 2025-02-20 16:01:05 | 2025-02-20 15:21:35 | 2370 |
| 3 | closed | critical | 156 | 2 | critical | Problemas con la pagina de revision de presupuestos | 1 | 82113 | 3 | 2025-02-21 14:50:18 | 2025-02-20 16:01:45 | 82110 |
| 35 | closed | normal | 157 | 2 | normal | Corrección de Factura | 1 | 456 | 35 | 2025-02-21 09:26:10 | 2025-02-21 09:18:34 | 456 |
| 35 | closed | medium | 158 | 2 | medium | Apoyo para eliminar folios | 1 | 13422 | 35 | 2025-02-21 14:50:16 | 2025-02-21 11:06:34 | 13422 |
| 3 | closed | normal | 159 | 2 | normal | Agregar carpeta de Compras | 1 | 12303 | 3 | 2025-02-21 15:14:55 | 2025-02-21 11:49:52 | 12302 |
| 35 | closed | normal | 160 | 2 | normal | Folios duplicados en Gantt | 1 | 5862 | 35 | 2025-02-21 14:51:28 | 2025-02-21 13:13:46 | 5862 |
| 3 | closed | critical | 161 | 2 | critical | Configuración de equipo de computo y correo | 1 | 6511 | 3 | 2025-02-21 16:44:54 | 2025-02-21 14:56:23 | 6509 |
| 35 | closed | critical | 162 | 2 | critical | DEJO DE FUNCIONAR LA COMPU | 1 | 98 | 35 | 2025-02-21 15:03:55 | 2025-02-21 15:02:17 | 98 |
| 3 | closed | normal | 163 | 2 | normal | No le llegan mis correos a Claudia Salais | 2 | 2123 | 3 | 2025-02-24 10:14:46 | 2025-02-24 09:39:23 | 251 |
| 35 | closed | normal | 164 | 2 | normal | PLATAFORMA GUILLERMO MARTINEZ RIVERA (AREA COMERCIAL) | 1 | 212 | 35 | 2025-02-24 11:05:02 | 2025-02-24 11:01:30 | 212 |
| 35 | closed | normal | 165 | 2 | normal | Horas extras no se envio formato completo | 1 | 741 | 35 | 2025-02-24 11:41:38 | 2025-02-24 11:29:17 | 741 |
| 35 | closed | normal | 166 | 2 | normal | A25026 | 1 | 97 | 35 | 2025-02-24 17:02:48 | 2025-02-24 17:01:11 | 97 |
| 3 | closed | normal | 213 | 2 | normal | Agregar colaboradores a viaticos | 1 | 85 | 3 | 2025-03-06 09:42:48 | 2025-03-06 09:41:23 | 83 |
| 35 | closed | normal | 168 | 2 | normal | Acceso a lista maestra | 1 | 80967 | 35 | 2025-02-26 10:09:09 | 2025-02-25 11:39:42 | 80967 |
| 35 | closed | normal | 208 | 2 | normal | Borrar entrega de A25037 | 1 | 9869 | 35 | 2025-03-05 15:27:23 | 2025-03-05 12:42:54 | 9869 |
| 35 | closed | normal | 170 | 2 | normal | Error al cargar factura | 1 | 379 | 35 | 2025-02-25 15:47:14 | 2025-02-25 15:40:55 | 379 |
| 35 | closed | normal | 171 | 2 | normal | INTRODUCCION AL SIDE | 1 | 98 | 35 | 2025-02-26 10:07:17 | 2025-02-26 10:05:39 | 98 |
| 35 | closed | medium | 172 | 2 | medium | Restablecer correo electrónico | 1 | 22177 | 35 | 2025-02-26 16:45:38 | 2025-02-26 10:36:01 | 22177 |
| 35 | closed | normal | 173 | 2 | normal | solicitud para borrar una factura | 1 | 11660 | 35 | 2025-02-26 16:46:41 | 2025-02-26 13:32:21 | 11660 |
| 35 | closed | normal | 174 | 2 | normal | Que aparezcan los archivos adjuntos en la parte de arriba del correo | 1 | 87129 | 35 | 2025-02-27 14:52:51 | 2025-02-26 14:40:42 | 87129 |
| 35 | closed | normal | 175 | 2 | normal | Mover correos de mi bandeja principal a las etiquetas | 2 | 90515 | 35 | 2025-02-27 16:42:46 | 2025-02-26 15:34:11 | 77504 |
| 35 | closed | crítical | 176 | 2 | crítical | Sincronizar correos | 1 | 24088 | 35 | 2025-02-27 15:07:18 | 2025-02-27 08:25:50 | 24088 |
| 35 | closed | normal | 177 | 2 | normal | Impresora chica no imprime | 1 | 14730 | 35 | 2025-02-27 12:32:39 | 2025-02-27 08:27:09 | 14730 |
| 35 | closed | normal | 178 | 2 | normal | Conexión a VPN | 1 | 13783 | 35 | 2025-02-27 12:31:36 | 2025-02-27 08:41:53 | 13783 |
| 35 | closed | normal | 179 | 2 | normal | Archivos Adjuntos en el Correo - Preview | 1 | 12258 | 35 | 2025-02-27 12:29:46 | 2025-02-27 09:05:28 | 12258 |
| 35 | closed | normal | 180 | 2 | normal | RESGUARDO DE LUIS GARIBAY | 1 | 1741 | 35 | 2025-02-27 11:00:59 | 2025-02-27 10:31:58 | 1741 |
| 35 | closed | normal | 181 | 2 | normal | Eliminar conceptos de la tabla de Comprobación de Gastos | 1 | 1180 | 35 | 2025-02-27 14:54:45 | 2025-02-27 14:35:05 | 1180 |
| 35 | closed | crítical | 182 | 2 | crítical | Falla en requisicion de materiales | 1 | 46615 | 35 | 2025-02-28 08:02:02 | 2025-02-27 19:05:07 | 46615 |
| 35 | closed | normal | 183 | 2 | normal | Problema con formula google sheet | 1 | 3685 | 35 | 2025-02-28 10:43:41 | 2025-02-28 09:42:16 | 3685 |
| 35 | closed | medium | 184 | 2 | medium | Falla en plataforma de requisiciones | 1 | 226568 | 35 | 2025-03-03 07:40:38 | 2025-02-28 16:44:30 | 226568 |
| 35 | closed | normal | 185 | 2 | normal | BASE DE DATOS SOLICITUD DE CAMBIO DE DATOS | 1 | 1088 | 35 | 2025-03-03 08:43:17 | 2025-03-03 08:25:09 | 1088 |
| 35 | closed | crítical | 186 | 2 | crítical | No se envían mis correos | 1 | 9610 | 35 | 2025-03-03 11:27:45 | 2025-03-03 08:47:35 | 9610 |
| 3 | closed | medium | 187 | 2 | medium | Error al Imprimir | 1 | 82 | 3 | 2025-03-03 09:26:26 | 2025-03-03 09:25:04 | 78 |
| 3 | closed | normal | 188 | 2 | normal | Agragar impresora | 1 | 2774 | 3 | 2025-03-03 10:25:12 | 2025-03-03 09:38:58 | 2771 |
| 35 | closed | normal | 189 | 2 | normal | Contraseña correo | 1 | 265 | 35 | 2025-03-03 10:00:48 | 2025-03-03 09:56:23 | 265 |
| 35 | closed | normal | 190 | 0 | normal | Solicitud de información | 1 | 1285 | 35 | 2025-03-03 10:19:59 | 2025-03-03 09:58:34 | 1285 |
| 35 | closed | normal | 191 | 2 | normal | Cambio de Complejidad de solicitud de pptos | 1 | 599 | 35 | 2025-03-03 12:10:56 | 2025-03-03 12:00:57 | 599 |
| 35 | closed | crítical | 192 | 2 | crítical | Problemas para enviar correos | 1 | 1965 | 35 | 2025-03-03 13:02:08 | 2025-03-03 12:29:23 | 1965 |
| 35 | closed | medium | 193 | 2 | medium | Problema con una formula del gantt | 1 | 356 | 35 | 2025-03-03 15:00:00 | 2025-03-03 14:54:04 | 356 |
| 35 | closed | crítical | 194 | 2 | crítical | No puedo enviar correos | 1 | 167929 | 35 | 2025-03-05 15:53:35 | 2025-03-03 17:14:46 | 167929 |
| 3 | active | crítical | 195 | 2 | crítical | Reparación de equipo | 2 | 2025-03-04 08:32:33 | 22939 | |||
| 3 | closed | normal | 196 | 2 | normal | AGREGAR TIPO DE SOLICITUD | 2 | 109489 | 3 | 2025-03-05 15:52:50 | 2025-03-04 09:28:01 | 24171 |
| 3 | closed | normal | 197 | 2 | normal | CONFIGURACIÓN DE LAPTOP | 1 | 2203 | 3 | 2025-03-04 11:16:54 | 2025-03-04 10:40:11 | 2201 |
| 3 | closed | normal | 198 | 2 | normal | LOGO CONTRATOS | 1 | 71175 | 3 | 2025-03-05 07:56:14 | 2025-03-04 12:09:59 | 71173 |
| 35 | closed | normal | 199 | 2 | normal | INSTALACION DE IMPRESORA | 1 | 1396 | 35 | 2025-03-04 12:53:49 | 2025-03-04 12:30:33 | 1396 |
| 35 | closed | normal | 200 | 2 | normal | Impresora | 1 | 541 | 35 | 2025-03-04 15:06:01 | 2025-03-04 14:57:00 | 541 |
| 35 | closed | normal | 201 | 2 | normal | Cambio de contraseña | 1 | 500 | 35 | 2025-03-04 15:06:40 | 2025-03-04 14:58:20 | 500 |
| 35 | closed | normal | 202 | 2 | normal | Impresora | 1 | 391 | 35 | 2025-03-04 15:07:39 | 2025-03-04 15:01:08 | 391 |
| 35 | closed | normal | 203 | 2 | normal | Se borraron algunos correos de mi bandeja de entrada | 1 | 63830 | 35 | 2025-03-05 09:35:12 | 2025-03-04 15:51:22 | 63830 |
| 35 | closed | normal | 204 | 2 | normal | no puedo acceder al usuario del sistema | 1 | 243 | 65 | 2025-03-04 16:28:40 | 2025-03-04 16:24:37 | 181 |
| 35 | closed | medium | 205 | 2 | medium | Dar de alta a personal en plataforma | 1 | 35566 | 35 | 2025-03-05 07:38:12 | 2025-03-04 21:45:26 | 35566 |
| 3 | closed | crítical | 206 | 2 | crítical | Petición para recibir formatos de salidas de almacén | 1 | 4586 | 3 | 2025-03-05 10:01:13 | 2025-03-05 08:44:47 | 4584 |
| 35 | closed | normal | 207 | 2 | normal | Conexión impresora Canon | 1 | 756 | 35 | 2025-03-05 09:33:47 | 2025-03-05 09:21:11 | 756 |
| 35 | closed | crítical | 215 | 2 | crítical | Cambio en formulario "Solicitud de Presupuesto" | 1 | 90928 | 35 | 2025-03-07 11:57:15 | 2025-03-06 10:41:47 | |
| 3 | closed | crítical | 214 | 2 | crítical | Corrección de listado de personal | 1 | 24338 | 3 | 2025-03-06 16:30:04 | 2025-03-06 09:44:26 | |
| 3 | closed | normal | 216 | 2 | normal | Mi telefono no recibe un documento | 1 | 1776 | 3 | 2025-03-06 12:28:10 | 2025-03-06 11:58:34 | 1763 |
| 3 | closed | crítical | 217 | 2 | crítical | Cambiar los correos de REVISION DE PRESUPUESTO | 1 | 16019 | 3 | 2025-03-06 16:30:57 | 2025-03-06 12:03:58 | |
| 3 | closed | medium | 218 | 2 | medium | PAGINA DE VIATICOS NO REGISTRA A PERSONAL DE NUEVO INGRESO | 1 | 1356 | 3 | 2025-03-06 15:17:42 | 2025-03-06 14:55:06 | 1354 |
| 35 | closed | normal | 219 | 2 | normal | Problema con google sheets | 1 | 52758 | 35 | 2025-03-07 07:39:35 | 2025-03-06 17:00:17 | 52758 |
| 35 | new | crítical | 220 | 2 | crítical | Formulario para reporte de daños | 0 | 2025-03-07 08:44:04 | ||||
| 35 | closed | normal | 221 | 2 | normal | Impresora | 1 | 4515 | 35 | 2025-03-07 10:14:52 | 2025-03-07 08:59:37 | 4515 |
| 35 | closed | crítical | 222 | 2 | crítical | Modificación de listado para solicitar revisiones de presupuestos | 1 | 492896 | 35 | 2025-03-13 11:06:16 | 2025-03-07 18:11:20 | 492143 |
| 3 | closed | normal | 223 | 2 | normal | INSTALACION DE PROGRAMA PROYECT | 1 | 225736 | 3 | 2025-03-10 09:07:04 | 2025-03-07 18:24:48 | 221336 |
| 3 | closed | medium | 224 | 2 | medium | AGREGAR EN LA LISTA DE PROYECTOS MANTENIMIENTO BAJIO | 1 | 224822 | 3 | 2025-03-10 09:06:47 | 2025-03-07 18:39:45 | 224819 |
| 3 | closed | medium | 225 | 2 | medium | Quiero quitar una segunda cuenta de mi perfil de google | 1 | 5443 | 3 | 2025-03-10 11:43:43 | 2025-03-10 10:13:00 | 5441 |
| 3 | closed | normal | 226 | 2 | normal | CORRECION DE FACTURA | 1 | 863 | 3 | 2025-03-10 11:20:47 | 2025-03-10 11:06:24 | 861 |
| 35 | closed | normal | 227 | 2 | normal | Cambiar nombre de quien autoriza compras de Mantenimiento | 1 | 335940 | 35 | 2025-03-14 10:28:36 | 2025-03-10 13:09:36 | 335940 |
| 35 | closed | normal | 228 | 2 | normal | No puedo imprimir | 1 | 5731 | 35 | 2025-03-10 15:55:54 | 2025-03-10 14:20:23 | 5731 |
| 35 | closed | normal | 229 | 2 | normal | Problemas para escanear | 1 | 729 | 35 | 2025-03-10 15:56:29 | 2025-03-10 15:44:20 | 729 |
| 35 | closed | normal | 230 | 2 | normal | Carpeta Servidor | 1 | 658 | 35 | 2025-03-10 16:54:25 | 2025-03-10 16:43:27 | 658 |
| 35 | closed | normal | 231 | 2 | normal | Carpeta Servidor | 1 | 57023 | 35 | 2025-03-11 10:02:05 | 2025-03-10 18:11:42 | 57023 |
| 35 | closed | medium | 232 | 2 | medium | AGREGAR FILAS AL REPORTE DE VIATICOS | 1 | 13569 | 35 | 2025-03-11 11:51:15 | 2025-03-11 08:05:06 | 13569 |
| 3 | closed | normal | 233 | 2 | normal | HACER PLATAFORMAS | 1 | 11784 | 3 | 2025-03-11 12:46:54 | 2025-03-11 09:30:30 | 11783 |
| 35 | closed | normal | 234 | 2 | normal | Dar autorización de acceso a carpetas y google sites a Martín García | 1 | 18012 | 35 | 2025-03-11 15:40:15 | 2025-03-11 10:40:03 | 18012 |
| 35 | closed | normal | 235 | 2 | normal | Autorizaciones de compra | 1 | 511 | 35 | 2025-03-11 11:52:26 | 2025-03-11 11:43:55 | 511 |
| 3 | closed | medium | 236 | 2 | medium | Instalar chip a celular nuevo | 2 | 155358 | 3 | 2025-03-13 10:51:46 | 2025-03-11 15:42:28 | 87367 |
| 3 | closed | normal | 237 | 2 | normal | Solicitud de correo y plataformas para residente, nuevo ingreso Juan Daniel Olivares Gervacio. | 3 | 541131 | 3 | 2025-03-18 17:00:54 | 2025-03-12 10:42:03 | 19715 |
| 3 | closed | medium | 238 | 2 | medium | Cuando voy a pedir viáticos no me aparece MANTENIMIENTO ZONA SUR y tampoco aprezco en el concentrado | 1 | 12643 | 3 | 2025-03-12 15:56:36 | 2025-03-12 12:25:53 | 12641 |
| 3 | closed | crítical | 239 | 2 | crítical | ESPACIO EN VIATICOS | 1 | 78731 | 3 | 2025-03-13 10:52:04 | 2025-03-12 12:59:53 | 78730 |
| 3 | closed | normal | 240 | 2 | normal | ERROR DE CARGO DE XML | 1 | 3933 | 3 | 2025-03-12 15:48:41 | 2025-03-12 14:43:08 | 3930 |
| 35 | closed | normal | 241 | 2 | normal | Impresora Epson | 1 | 64157 | 35 | 2025-03-13 10:18:38 | 2025-03-12 16:29:21 | 64157 |
| 35 | closed | normal | 242 | 2 | normal | Conectar impresora | 1 | 7159 | 35 | 2025-03-13 10:17:46 | 2025-03-13 08:18:27 | 7159 |
| 3 | closed | medium | 243 | 2 | medium | problema con comprobacion de gastos | 1 | 94879 | 3 | 2025-03-14 11:11:46 | 2025-03-13 08:50:27 | 94853 |
| 3 | closed | medium | 244 | 2 | medium | ESPACIO EN NOMINA | 1 | 9232 | 3 | 2025-03-13 12:45:07 | 2025-03-13 10:11:15 | 9231 |
| 3 | closed | normal | 245 | 2 | normal | Incluir nombre en formulario de alta de empleados. | 2 | 87844 | 3 | 2025-03-14 11:37:58 | 2025-03-13 11:13:54 | 14409 |
| 3 | closed | normal | 246 | 2 | normal | Apoyo para nombrar proceso con su correcta nomenclatura | 1 | 63138 | 3 | 2025-03-14 08:28:32 | 2025-03-13 14:56:14 | 63137 |
| 35 | closed | crítical | 247 | 2 | crítical | Guadalupe Sauzameda no tiene acceso a plataforma de compra o renta | 1 | 56084 | 35 | 2025-03-14 08:43:19 | 2025-03-13 17:08:35 | 56084 |
| 3 | closed | crítical | 248 | 2 | crítical | No puedo aceptar las facturas de Eduardo Cesareo y de Guillermo Martinez | 1 | 56285 | 3 | 2025-03-14 10:15:35 | 2025-03-13 18:37:30 | 49965 |
| 3 | closed | medium | 249 | 2 | medium | Activar Plataforma | 1 | 44409 | 3 | 2025-03-14 08:22:26 | 2025-03-13 20:02:17 | 44407 |
| 3 | closed | medium | 250 | 2 | medium | Activar Plataforma | 1 | 44377 | 3 | 2025-03-14 08:22:08 | 2025-03-13 20:02:31 | 44375 |
| 3 | closed | normal | 251 | 2 | normal | Activar Plataforma como residente | 1 | 44133 | 3 | 2025-03-14 08:21:52 | 2025-03-13 20:06:19 | 44131 |
| 35 | closed | normal | 252 | 2 | normal | Conexión a impresora | 1 | 1301 | 35 | 2025-03-14 08:28:14 | 2025-03-14 08:06:33 | 1301 |
| 35 | closed | normal | 253 | 2 | normal | Hacer funcionar todas las impresoras | 1 | 1301 | 35 | 2025-03-14 08:29:14 | 2025-03-14 08:07:33 | 1301 |
| 4 | new | normal | 254 | 4 | normal | Apoyo para la generación documental de mis actividades | 0 | 2025-03-14 08:34:26 | ||||
| 35 | closed | medium | 255 | 2 | medium | INGRESO DE NOMBRE A REPORTES DE INSPECCION DE CALIDAD | 1 | 749 | 35 | 2025-03-14 09:28:06 | 2025-03-14 09:15:37 | 749 |
| 3 | closed | medium | 256 | 2 | medium | Programacion para impresora nueva-escaner. | 1 | 3427 | 3 | 2025-03-14 10:15:24 | 2025-03-14 09:18:17 | 3426 |
| 3 | closed | normal | 257 | 2 | normal | Escaner | 1 | 5380 | 3 | 2025-03-14 11:15:10 | 2025-03-14 09:45:30 | 5379 |
| new | normal | 258 | normal | Apoyo para la generación documental de mis actividades | 0 | 2025-03-14 10:35:10 | ||||||
| 3 | closed | normal | 259 | 2 | normal | Instalación de portal celular | 1 | 4359 | 3 | 2025-03-14 15:45:28 | 2025-03-14 14:32:49 | 4357 |
| 72 | active | normal | 260 | normal | ELABORACION DE POLITICA DE RESGUARDOS | 1 | 2025-03-14 15:39:51 | 336130 | ||||
| 35 | closed | crítical | 261 | 2 | crítical | FALTAN NOMBRES EN NOMINA | 1 | 85731 | 35 | 2025-03-18 07:44:40 | 2025-03-17 07:55:49 | 85731 |
| 3 | closed | normal | 262 | 2 | normal | Ayuda a imprimir | 1 | 6960 | 35 | 2025-03-18 12:01:24 | 2025-03-18 10:05:24 | 6960 |
| 35 | closed | normal | 263 | 0 | normal | Monitor Portátil no da imagen | 1 | 589657 | 35 | 2025-03-25 11:47:33 | 2025-03-18 15:59:56 | 589657 |
| 3 | closed | normal | 264 | 0 | normal | Instalar Impresora & escaner | 1 | 601837 | 3 | 2025-03-25 15:11:41 | 2025-03-18 16:01:04 | 601832 |
| closed | medium | 265 | medium | Nomenclatura Proceso de Asignación de tareas | 0 | 232033 | 72 | 2025-03-21 09:05:08 | 2025-03-18 16:37:55 | |||
| 72 | closed | normal | 266 | 4 | medium | Nomenclatura Carpetas para administrar documentos por proyecto en drive | 1 | 511423 | 72 | 2025-03-24 14:43:06 | 2025-03-18 16:39:23 | 511423 |
| 3 | closed | normal | 267 | 2 | normal | ELABORACION DE USUARIO | 1 | 2459 | 3 | 2025-03-19 09:32:59 | 2025-03-19 08:52:00 | 2454 |
| 3 | closed | normal | 268 | 2 | normal | Instalacion Google Earth | 1 | 1116 | 3 | 2025-03-19 12:35:13 | 2025-03-19 12:16:37 | 1107 |
| 35 | closed | normal | 269 | 2 | normal | COMPROBACION DE GASTOS | 0 | 2689 | 35 | 2025-03-19 13:06:42 | 2025-03-19 12:21:53 | |
| 35 | closed | normal | 270 | 2 | normal | INSTALACION DE IMPRESORA | 0 | 2308 | 1 | 2025-03-19 13:05:14 | 2025-03-19 12:26:46 | |
| 72 | active | normal | 271 | normal | Documentar responsabilidades en procedimiento de Compras | 3 | 2025-03-19 16:13:10 | 157558 | ||||
| 35 | closed | normal | 272 | 2 | normal | Se desabilito el correo canor para comprobacion de facturas | 1 | 265083 | 35 | 2025-03-24 08:13:54 | 2025-03-21 06:35:51 | 265083 |
| 3 | closed | medium | 273 | 2 | medium | Contraseña plataforma alta de empleados | 1 | 4028 | 3 | 2025-03-21 08:55:44 | 2025-03-21 07:48:36 | 4027 |
| 3 | closed | normal | 274 | 2 | normal | No funcionaba camara de laptop | 1 | 8630 | 3 | 2025-03-21 12:43:31 | 2025-03-21 10:19:41 | 8628 |
| 35 | closed | medium | 275 | 2 | medium | Altas de empleado | 1 | 249904 | 35 | 2025-03-24 07:51:46 | 2025-03-21 10:26:42 | 249904 |
| 3 | closed | normal | 276 | 2 | normal | elaboracion de plataforma de comprobacion | 1 | 5939 | 3 | 2025-03-21 12:42:39 | 2025-03-21 11:03:40 | 5927 |
| 3 | closed | medium | 277 | 2 | medium | Eliminar envió de invitaciones automáticas con mi correo. | 1 | 254946 | 3 | 2025-03-24 10:01:54 | 2025-03-21 11:12:48 | 254944 |
| 3 | closed | crítical | 278 | 2 | crítical | CAMBIO DE MONITOR | 1 | 336798 | 3 | 2025-03-25 09:24:02 | 2025-03-21 11:50:44 | 336796 |
| 35 | closed | normal | 279 | 2 | normal | elaboracion de plataforma de comprobacion | 1 | 246066 | 35 | 2025-03-24 08:14:46 | 2025-03-21 11:53:40 | 246066 |
| 3 | new | normal | 280 | 2 | normal | Formato para solicitud de traslados en autobus | 0 | 2025-03-21 14:58:51 | ||||
| 35 | closed | crítical | 281 | 2 | crítical | La plataforma para solicitar requisicion de materiales y herramienta no tengo acceso | 1 | 41711 | 35 | 2025-03-24 07:50:32 | 2025-03-23 20:15:21 | 41711 |
| 3 | closed | normal | 282 | 2 | normal | La plataforma para dar de alta a personal no me acepta mi contraseña | 1 | 42482 | 35 | 2025-03-24 08:12:50 | 2025-03-23 20:24:48 | 42482 |
| 35 | closed | medium | 283 | 2 | medium | FALLA EN CARGA DE HORAS EXTRA | 1 | 3277 | 3 | 2025-03-24 07:53:25 | 2025-03-24 06:58:48 | 3273 |
| 3 | closed | medium | 284 | 2 | medium | No,aparece el nombre del proyecto. | 1 | 399 | 3 | 2025-03-24 08:25:33 | 2025-03-24 08:18:54 | 397 |
| 35 | closed | normal | 285 | 2 | normal | Google Chat en escritorio | 1 | 17500 | 35 | 2025-03-24 16:45:35 | 2025-03-24 11:53:55 | 17500 |
| 3 | closed | normal | 286 | 2 | normal | Peticion para actualizar los links de los diarios de obra que le salen a los residentes en la pagina de cano | 1 | 2540 | 3 | 2025-03-24 15:44:51 | 2025-03-24 15:02:31 | 2534 |
| 3 | closed | normal | 287 | 2 | normal | Cambio de monitor | 1 | 1593 | 3 | 2025-03-24 15:44:21 | 2025-03-24 15:17:48 | 1592 |
| 3 | closed | normal | 288 | 2 | normal | Agregar carpeta a escritorio | 1 | 687 | 3 | 2025-03-24 15:43:54 | 2025-03-24 15:32:27 | 686 |
| 3 | closed | crítical | 289 | 2 | crítical | Permiso para acceder a la hoja de viáticos | 1 | 27201 | 3 | 2025-03-25 15:38:46 | 2025-03-25 08:05:25 | 27199 |
| 3 | closed | medium | 290 | 2 | medium | solicitud de alta | 1 | 4252 | 3 | 2025-03-25 09:40:30 | 2025-03-25 08:29:38 | 4245 |
| 35 | closed | normal | 291 | 2 | normal | LICENCIA OFFICE | 1 | 2276 | 35 | 2025-03-25 11:48:10 | 2025-03-25 11:10:14 | 2276 |
| 3 | closed | normal | 292 | 2 | normal | Licencia de Autocad | 1 | 14365 | 3 | 2025-03-25 15:14:30 | 2025-03-25 11:15:05 | 14362 |
| 3 | closed | normal | 293 | 2 | normal | desplegable de las altas al nuevo ingreso | 1 | 63 | 3 | 2025-03-25 11:25:01 | 2025-03-25 11:23:58 | 61 |
| new | medium | 294 | medium | Utilización de procedimientos de auditorías y no conformidades | 0 | 2025-03-25 11:48:12 | ||||||
| 3 | new | medium | 295 | 2 | medium | ERROR DE CARGO DE XML | 0 | 2025-03-25 16:39:13 | ||||